It's pretty late, but I'm riled about Thunderbird. There are oh, so many annoyances that I just can't take it any more. I'm about ready to try anything.

I am tired of Thunderbird marking just anything that comes in as spam. The "adaptive filters" are a joke. I reset the filters, and in three days it's marking everything as spam. It can't tell the difference between incoming mail from mailing lists that I'm on and the ones that look like they're from a mailing list but are just an embedded gif advertising Vi4gr4.

I am tired of it ignoring the SpamAssassin headers that come from my email server even though I have toggled the option to honor them. These controls need to be more fine-grained. I should be able to say "Use SpamAssassin Rules ONLY" and have it do nothing but obey the SpamAssassin headers.

I am tired of having to retrieve email from the junk folder and manually figure out where it's supposed to go. When I toggle off the junk setting for a message when it's in the junk folder, Thunderbird should put the message back where it's supposed to be - in my inbox or one of the folders into which that email should be sorted.

I am tired of Thunderbird marking email that I have already sorted into the junk bin. I keep a folder with software and site registration details that have been emailed to me in IMAP. It's handy when I am on the road and need access to a service. One time, when Thunderbird was loading my IMAP folders on a new machine, it marked 3/4 of these messages as spam and moved them to the delete folder. I spent the rest of the day sorting my registration emails out from the regular spam that my mail server had correctly detected.

If I put it into a folder, it's off limits, Thunderbird. Ok?

When I mark a message as spam manually, it should move the message into the junk folder. I should be able to do this even if the automatic detection of spam is disabled. Check out the options in Thunderbird. You can set up the software to let you mark email manually as spam, but then it doesn't so anything automatically to it. It's just flagged as "spam". Useless?

I should also be able to tell thunderbird somehow, "Email is no longer welcome from this sender." This seems like a really simple thing to do. Right-click, select the Junk submenu "Add sender to blacklist". This submenu should also contain a few other options, like "Add destination to blacklist", since I would absolutely love to block email from my per-use throwaway addresses as soon as I discover they've been abused. And while you're at it, add a couple of easy whitelist options, too.

If a message is part of a thread that I have not already marked as junk, it's not junk, you stupid two-bit freeware program. Stop marking my mailing list messages as junk!

It's almost worth it to hand-filter the spam. The server does most of it, so it's no big deal. But there's enough that gets through to make it annoying that the junk controls don't work as well as they should.

Perhaps Eudora is the way to go. They're going open-source, did you know?

Comments

Comment by Sol on .
Sol
Oh, I'm so with you on this one. It looks like there's a member or two of the dev team that likes to play bad pranks on Thunderbird users. A year ago, I think, in a new Thunderbird version (1.5.0 ?), they introduced "connection caching". Based on ? On the IP address of the mail server of course !! What a joke. I couldn't retrieve any mail from my multiple IMAP accounts on a webhosting server (multiple domains, same mail server, multiple accounts per domain). I stayed with Thunderbird 1.0.7 on my daily-use PC, and a couple days ago I installed a fresh 1.5.x on another one. Just a few accounts, on different servers, in case I need to use this particular PC. Good. Then yesterday, suddenly, I got a message "New version was correctly installed". What-the-f*** ? Oh yeah : updates are checked automatically and installed with warning you. Default configuration. Behold the Mighty Micros...uh ? I'll skip the "oh sorry, you installed Spampal and retrieving 150 messages, but, hey, I'll consider a timeout in 30 seconds", and point on THE annoying thing of the day. I can't anymore individually mark a message as Junk without Thunderbird marking it as read. And not the slightest hint to find an option in the config editor to prevent it to do it. It's frustrating. I like tagging a message as Junk and not "reading" it. Or mark it as if I had read it. I lose the "ah ah ah you're some spam and I DIDN'T READ YOU" fun part of it. :/ Thunderbird : two steps forward, one step back.
Comment by Owen on .
Owen
Doug: I had the behavior on because if it's not on, then what's the point? The real problem is that it's got a high incidence rate of false positives and true negatives. About 50% on both accounts. And then when I turn off all of the automated functionality, its facility for marking messages as spam turns to useless goo. Maybe Eudora will improve on this spam issue. Pat: Of the two, Thunderbird has been vastly less intrusive in my daily operation. I forget what about Outlook I didn't like, but it was significant. I would try it again, but I know that I'd probably not like it for the same reason, and I think that these spam issues are more acceptable than what drove me away from Outlook. I need IMAP. Everyone needs IMAP. You need more free time. ;)
Comment by skippy on .
skippy
I've experienced similar situations with Thunderbird when I first start using it on a new machine / account. The adaptive anti-spam filter is a little too aggressive at first. What I've done is to spend the first couple of days / weeks with the automatic filtering turned off. I manually flag spam and move it to my Junk folder. After I feel like I've sufficiently trained the system, I turn on the automatic filtering and keep an eye on it. In my experience so far, after a couple of days everything settles down and it does a fine job for me. One combination that's worked well for me is the 'Do not mark messages as junk if the sender is in my Personal Address Book' with the 'Automatically add outgoing e-mail addresses to my Personal Address Book'. In this way, by replying to mailing list messages the list address gets added to my address book and the spam filter then ignores incoming messages from the list. I support Eudora at work, and I generally dislike it. It's not an entirely bad MUA, but the interface is too loose for my preferences (or maybe I'm just too used to Thunderbird).
Comment by Doug Stewart on .
Doug Stewart
Thunderbird WON'T automatically move anything unless you tell it to in the preferences, so I don't know why you're encountering that behavior. Additionally, if you have filters and legit messages get caught and moved to Junk/, simply go in, click the "Not Junk" button and then click Tools->Run Filters On Folder. This will move all the now non-Junked messages back to their rightful place. How funny that you'd mention Eudora, too, when Qualcomm announced that all future versions of Eudora will be based on the Thunderbird codebase. *chuckle*
Comment by Pat on .
Pat
I will not state the obvious solution to your problem. ;) I don't think I've heard anything good about Thunderbird... ever. Certainly part of this is that people rarely say good things, only complain about bad ones, but I think most of it is that Tbird is not good software. I think you should give something else a try. I'm pretty sure that I could have an email client better than Tbird in a week or so of programming, and it'd be much more extensible. Probably wouldn't have IMAP support or many fancy features (unless I found a free pre-fab package that handled that for me). Of course, I have too many more important things to do than consider this.