I have recently had some difficulty with a hosting service. I won’t get into too many details as yet because I am still giving them a chance to redeem themselves after the most poor service I’ve ever experienced, but basically here’s what happened - I signed up for VPS hosting, they charged me for the service but never sent login details, they never answered my support emails, and finally they refused to give me a refund after two months saying, “VPS is not managed service and client need to take care of the rest once it is ready. "
Yes, in spite of the poor English, this is a reasonably well-known company.
In any case, I’m pretty fed up with hosting. It you’re a web site owner and you’ve been looking for hosting, you know pretty well how difficult it is to find someone that has all the features you want and the reliability you except. So how do you find great hosting at a reasonable price?