Feedback on Your Service
It will probably seem hypocritical to most people to mention this, but I really dislike the way that some companies handle customer service. Not that they provide no customer service, or that they don’t do it well, but that they try way too hard. I’ll provide a couple of examples.
I was out with the family recently for a lunch trip to Red Robin. Red Robin has unusually tasty hamburgers (they’re a 3/3 on the Burger Scale) and the service is always pretty good. It’s generally a good trip if you can ignore the price tag. I don’t really worry about service there. You know that thing that waiters do after they serve your food; when they come back and ask you if everything’s ok only when your mouth is full? That happened to us, but it wasn’t the waitress.

